Announcements

FAQs

  • 13th December 2025
General Questions 1. What is the difference between SSD and NVME Hosting? SSD Hosting is fast, reliable storage for standard websites. NVME SSD Hosting is 7x faster than standard SSD, making it ideal for high-traffic websites, large e-commerce stores, and applications requiring maximum performance. 2. Do I get a free domain with my hosting ...
Continue reading

Refund Policy

  • 13th December 2025
Q4 Host 30-Day Money-Back Guarantee We are confident in the quality of our service. If you are not satisfied, we offer a 30-day money-back guarantee for all new hosting accounts. 1. Eligibility New customers are eligible for a full refund of **hosting fees only** requested within 30 days of the service activation date. This guarantee applies ...
Continue reading

Privacy Policy

  • 13th December 2025
1. Data We Collect We collect personal data when you register, order services, or open a support ticket. This includes: Identification Data: Your name, email address, physical address, and telephone number. Billing Data: Payment details, transaction history, and VAT/Tax ID (handled securely by our payment processor, Paystack). Technical ...
Continue reading

Terms and Conditions

  • 13th December 2025
1. Acceptance of Terms By using Q4 Host services, you agree to be bound by these Terms and Conditions ("TOS"), our Acceptable Use Policy (AUP), and the Privacy Policy. If you do not agree, you must not use our services. 2. Service Provision and Billing Services are provided on a pre-paid basis for the duration specified (e.g., Monthly, ...
Continue reading