Privacy Policy
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Saturday, 13th December, 2025
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05:27am
1. Data We Collect
We collect personal data when you register, order services, or open a support ticket. This includes:
- Identification Data: Your name, email address, physical address, and telephone number.
- Billing Data: Payment details, transaction history, and VAT/Tax ID (handled securely by our payment processor, Paystack).
- Technical Data: IP address, browser type, and location data for security and fraud prevention.
2. How We Use Your Data
We use your data strictly for the following purposes:
- To process your payments and provision the hosting services you requested.
- To communicate with you regarding service announcements, billing, and support issues.
- To maintain the security of our network and prevent fraud.
- To comply with legal obligations, such as retaining transaction records.
3. Data Security and Sharing
We maintain appropriate security measures to protect your personal information. We do not sell or lease your personal information to third parties. Data is shared only with trusted partners essential for service provision (e.g., domain registrars, payment gateways like Paystack).
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with services, resolve disputes, and comply with our legal agreements.
Last Updated: December 13, 2025
